WestBuddy
Your digital travel assistant
Stay informed with WestBuddy
Receive live updates regarding your journey with us directly to your phone. Gain instant access to detailed journey information including (updates to) your departure time, platform, seat, tickets, delays, transfer connections and much more. Our new WestBuddy is available free of charge in the Westbahn app or our website for all travelers with a valid Westbahn ticket.
Before departure: Everything at a glance
Starting 90 minutes before your trip, WestBuddy informs you regarding relevant journey updates:
- Scheduled and real-time departure times
- Departure plattform
- Schematic view of the train with your highlighted seat
- Start Relax Check-in
- Your booked tickets and option to change seat reservations
Note: Logged-in passengers automatically see WestBuddy in the Westbahn app or website homepage. Alternatively, you can start WestBuddy here:
Onboard our train: Stay informed
Once your train departs, WestBuddy updates you with the following real-time information:
- Station overview with the next stops and your destination station
- Real-time data for all stations
- Interactive map with GPS location, stations, and scheduled route
- Current speed
- Important notices (e.g. delays)
Almost there: Your connection details
Shortly before arriving at your destination station, WestBuddy shows you:
- Your connecting trains at the destination station
- The option to provide feedback on your journey with us
Your feedback helps us improve our service and supports other travelers in planning their trips.
Book your next trip with us here and experience our WestBuddy live: