Reservation / Upgrade / Bike / PRM
Book your reservations here. You can book an upgrade in our Comfort and First Class or reserve a wheelchair space, a bike ticket. Please note that bigger pets also require a reservation.
Reservation wheelchair space
All our trains have 2 designated wheelchair spaces (carriage 14, in the middle of the train) which can be reserved free of charge up to 3 hours before the train's departure from the departure station - the PRM toilet is also easily accessible in this carriage. Due to the low-floor design of the trains, there are additional spaces on each boarding platform throughout the train. However, the PRM toilet in carriage 14 is not accessible by wheelchair from other carriages.
Getting on or off our train with a wheelchair in the stations Munich Central Station, Munich East and Rosenheim: due to the height difference between the German platforms and our trains, we need to use our wheelchair-ramp, which is in carriage 14 of all our trains. Please inform us in advance if you want to get on or off at one of these three stations. For boarding, please wait for our WESTbahn train on the platform in the section where carriage 14 will stop.
Please note that wheelchair spaces cannot be reserved for prams and strollers.
If you require assistance on the platform before the start of your journey, please send us your travel details at least 48 hours before departure to email@example.com or contact us by telephone on +43 1 899 00 (Monday to Friday from 8am to 6pm, weekends and public holidays from 9am to 3pm).
Comfort Class: More comfort for your journey
You can book your upgrade including a seat reservation for 7,90 Euros within Austria or between Salzburg and Munich. All other routes between Austria and Munich cost 11,90 Euros. A seat at one of our large tables is reserved for you - greater seat spacing than in Standard Class and, of course, a power socket included as well. The leather seat can be reclined - so you can travel comfortably on board of WESTbahn.
First Class: Maximum relaxation
All those who would like to enjoy a calmer journey, a wider seat with reading lamp, our welcome greeting and seat service (where possible) enjoy an upgrade to First Class. If you are preparing yourself for an appointment, or just as a little "treat": Sometimes it simply has to be First.
Bicycle space reservation
Each WESTbahn train has 12 bookable bicycle spaces. You can find general information and instructions, including an explanatory video, on our bike transportation detail page.