Our Westbahn Relax Check-in
Check in yourself and collect WestPunkte points
Hop on, check in, relax.
With our free Relax Check-in, you can check yourself in and save yourself the hassle of having your ticket checked by our crew*. In addition, you collect WestPunkte points, which you can redeem for snacks and drinks in one of our onboard WestCafés or use your points for tickets and upgrades.
Our Relax Check-in
You can check in any seat marked on the overhead-displays with "Nur Relax Check-in".
Using your camera on your phone, tablett or laptop, you can start the Relax Check-in, by scanning the QR code on the (folding) table in front of your seat and follow the instructions on your device. Once successfully checked-in, your seat is reserved for you all the way to your destination station – this seat can no longer be booked by other passengers. The overhead display will switch to "Seat reserved" and will display your starting and terminating stations after a few moments.
You can also check in using your KlimaTicket Österreich annual pass – provided it is linked to your Westbahn-account.
Collect & redeem points
Using our Relax Check-in you automatically collect WestPunkte (points). For every 1 Euro spend on ticket fares, you receive one WestPunkt point**. These points can be used online for purchasing tickets and upgrades. Or better yet, use them to buy snacks and drinks in one of our onboard WestCafés – for just 32 WestPunkte, you can already get a free espresso!
KlimaTicket Österreich holders also collect WestPunkte points with us – more information here.
Please note, that a free Westbahn account is required to collect and redeem WestPunkte points:
Sign up or login to your Westbahn account
Book your tickets here and enjoy a relaxing journey onboard of one of our trains!
* If tickets have been checked in that require further validation (proof of age, partner card, etc.), our crew may still check them.
** The Relax Check-in is available for all Westbahn tickets, except for group tickets, tickets from Austrian transportation associations, bicycles, and pet tickets.