The WESTbahn Relax Check-in
For an even more relaxed ride
Enjoy uninterrupted reading, focused work or take a little powernap! With our Relax Check-in, you can check yourself in and avoid the ticket check by our crew*.
Relax Check-in – all you need to know
Find all the information about the Relax Check-in at WESTbahn right here on this page.
The Relax Check-in
With our Relax Check-in, you can easily and quickly check yourself in, avoiding ticket checks by our crew*.
To start the Relax Check-in, simply scan the QR code on the (folding) table at your seat and follow the instructions on your mobile device. After the successful check-in, your seat is reserved for you all the way to your destination station – the display above your seat will switch to reserved and will display your starting and terminating stations after a few moments.
The Relax Check-in is available for all WESTbahn tickets, except for group tickets, tickets from Austrian transportation associations, bicycles, and pet tickets. You can also check in using your KlimaTicket Ö – provided it is linked to your WESTbahn-account.
Collect WESTpunkte & save money
The best part about the Relax Check-in is that you can simultaneously colleckt WESTpunkte (points). You receive one WESTpunkt for every 1 Euro of ticket price. These points can be used online for purchasing tickets and upgrades. Or better yet, use them to buy snacks and drinks in our onaboard WESTcafés – for just 22 WESTpunkte, you can already get a free espresso!
Please note, that collecting WESTpunkte is only possible for WESTbahn customers with a free WESTbahn account.
Login to your WESTbahn account
Book your tickets here and look forward to a relaxing journey with WESTbahn!
If you have questions, contact us by e-mail at meinenachricht@westbahn.at or phone from Mon - Fri from 8:00 to 18:00 and Sat, Sun or public holidays from 9:00 to 15:00 on +43 1 899 00.
* If tickets have been checked in that require further validation (proof of age, partner card, etc.), our crew may still check them.