
Questions & Answers
Schedule
Where do I find the up-to-date WESTbahn timetable?
Where do I get up-to-date route informations?
What do I have to know about cross-border travels from and to Germany?
Tickets
What should I know about WESTbahn tickets?
Can I travel on the WESTbahn with an ÖBB or DB ticket?
What is a WESTflexpreis ticket?
What is a WESTsuperpreis ticket?
What are the WESTshops?
What should I know about purchasing a ticket on board of the train?
Which partner-cards offer a 10 % discount on WESTflex price?
What are the discounts for family children?
What do I need to know about promotional tickets?
Where can I buy my ticket?
How can I book a group ticket?
What annual network passes are available for WESTbahn trains?
What traffic association ticket can I use on WESTbahn trains?
How can I manage my tickets in my phone wallet?
How do I use the WESTbahn parking ticket for the park & ride facilities in Wels, St. Pölten and Amstetten?
Is my Interrail / Eurail Pass valid on WESTbahn?
Reservations
How do I make a seat reservation?
What is Relax Check-in?
How do I make a reservation for a wheelchair?
Can I take my bike on WESTbahn trains?
Can I take my e-scooter on the WESTbahn trains?
Payment
How can I pay for my WESTbahn ticket?
What do I do if I am asked for a 3D security code during credit card payment?
Will I receive a separate invoice for my WESTbahn ticket?
Relax Check-in
How do I collect WESTpunkte?
Cancellation
How can I cancel my WESTbahn ticket?